If you have any questions or concerns regarding our products we are available to assist you Monday through Friday from 8:30 AM to 5:00 PM Eastern Standard time.
Please be sure to contact the correct department to ensure the fastest service possible, and to avoid processing delays or accidental loss of your request. If you are unsure of which department to contact, please call us toll free at 1-888-707-1880 during business hours. Please have your model number and/or required part number(s) ready when calling our toll free number. You will find your model number on the warning label of your equipment or in your manual, and part numbers are detailed in your user manual. If you require a user manual you can view or download a PDF version.
For questions about a Trainor Sports trampoline you already own.
Email customer assistance
Call Toll Free: 1-888-707-1880
Fax: 1-905-353-8968
For warranty claims and to inquire about/request replacement parts for your Trainor Sports trampoline.
Email parts and service
Call Toll Free: 1-888-707-1880
Fax: 1-905-353-8968
For customers and dealers looking for general information about Trainor Sports trampolines.
Email sales
Call Toll Free: 1-888-707-1880, extension 247
Fax: 1-905-353-8968
Online Warranty Registration
To register your Trainor Sports warranty with Dyaco Canada Inc., please fill out and submit the form here